Moving towards sustainable mobility

In the face of challenges relating to climate, energy, air quality, health, or even a region’s attractiveness and dynamism, mobility is experiencing a revolution. It is becoming multimodal and drawing on numerous methods of transport. New services are joining the existing transport methods in place. The emergence of digital information services, car sharing, self-service electric vehicles and more bears witness to the changes happening to transport methods and ways of life, affecting an entire ecosystem of workers. Public authorities, longstanding stakeholders, car manufacturers and new arrivals are all being challenged to offer innovative services whilst also keeping a control on costs and ensuring that they are accessible, secure and satisfactory for users.

Tramway à bordeaux devant la cathédrale

Study solutions to shape the mobility of the future

In this setting, it is well worth tailoring services to users’ new needs, as they are at the heart of the revolution. For more than ten years, our teams have been developing specific expertise to help sectoral and regional stakeholders pair current and future mobility via citizen consultation, travel behaviour studies, measuring the perceived quality of service (customer satisfaction survey) and actual quality of service (mystery shoppers), evaluating new services, and more. All of these measurement tools will enable you to steer and adjust your activities.

Study types:

Hot, cold customer satisfaction study

Behaviour and usage study

Mobility survey

Mystery shoppers

Fraud investigation

New service test / Public policy evaluation

“We’ve been entrusting all our surveys to COHDA for 3 years. Their expertise and advice have enabled us to accurately measure our customers’ satisfaction and thus improve our offer year after year. What’s more, their professionalism transmits an excellent image to our customers interviewed.”

— Philippe Chedru, CEO of OXYMETAL

“The COHDA team combine attentiveness and proactiveness, two essential qualities for a service provider responding to a public market.”


“COHDA stands for professionalism, attentiveness to the client and high-quality work. Each time we’ve called on them, they’ve met our requirements with efficiency and quality. I can recommend them wholeheartedly.”

— Patrick DUFOUR, Member of the Executive Board of CEAPC

“Optimal collaboration despite the distance, professionalism, proactiveness and attentiveness.”

— Lucile WEILL-BARILLET, Research Officer at ADEUS

“In 6 years of collaboration, I’m highly satisfied with COHDA’s dedicated and professional guidance. The project manager is very attentive, proactive and follows up on the file as required. We’ve built up a true relationship of trust.”

— Isabelle BAUDELET, Marketing Action Officer at UEM

“The COHDA Institute adapted perfectly to the exceptional situation of the first lockdown, in particular by implementing the necessary tools to ensure service quality.”

— CB, Statistical Studies Officer for the REGION GRAND EST regional authority

“A very serious company which demonstrates a high level of availability for its clients. COHDA has managed to meet our requirements perfectly and to adapt whenever necessary. I’d recommend COHDA without any hesitation.”

— LM , Housing Research Officer at ADIL DES BOUCHES DU RHÔNE

“A huge thanks for your involvement and proactiveness to all the team, which I have the pleasure of working with each time we call on you for a survey! Your programmer is a magician and when listening in, we were impressed by the interviewers’ professionalism in adapting to our environment.”

— Sylvie DANILO DURAN, Head of Marketing & Communication Studies at INNOVAL

We meet your needs

Solutions d'études comprendre et suivre votre marché

Understand and monitor your market

solution d'études evaluer les politiques publiques

Assess public policies

optimiser votre offre Solutions d'études

Optimise your offer

ajuster vos actions de communication

Adjust your communication actions

explorer et optimiser l’expérience client

Explore and optimise the customer experience

Offre cohda decrypter les comportements et usages

Decode habits and behaviour

Solutions d'études écouter vos salariés

Listen to your employees

Solution d'etudes ecouter les citoyens

Listen to citizens

Etudes BtoB BtoC recruter un panel

Hire a panel

qualifier et analyser vos bases de données

Qualify and analyse your databases

Our track record in the Transport/Logistics/Mobility sector

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